Last updated: October 2026
When you buy from or sell to ShopeShop, we collect: your name, phone number, email (if provided), delivery/pickup address, and details of the device you're buying or selling (including IMEI where applicable).
We use this information to process your order or sell-back request, arrange delivery or pickup, contact you about your transaction, and comply with legal record-keeping requirements (including IMEI verification to prevent trade in stolen devices).
Your data is stored securely and is not sold to third parties. Payment details are handled directly by our payment gateway partner (Razorpay) — we do not store your card or UPI details ourselves.
You can request access to, correction of, or deletion of your personal data by contacting us using the details on our Contact page. We will respond within a reasonable time as required under India's Digital Personal Data Protection Act, 2023.
For any privacy-related questions, reach us via the details on our Contact page.